Posted: September 6th, 2023

Performance Management in Maritime Port Operations

Topic: Performance Management in Maritime Port Operations: An Overview of the Literature and its Implications for Employee Performance
The assessment task for the Management Research Methods module is to create a research proposal for a management research project, which has a word count of 3000 words and carries a 100% weighting. The research proposal must include an introduction, specific research questions, aims and objectives, a preliminary literature review, methodology section, ethical evaluation, and a Gantt chart. The proposal must be well-structured, coherent, and the research question, aim, and objectives must be well-focused and well-scoped. The proposal must also include a literature review that demonstrates an understanding of the main outcomes and ideas relevant to the research, as well as a framework for analysis and interpretation of findings. The methodology used must be justified, and research terminologies such as qualitative, quantitative, inductive, deductive, positivist, and interpretivist should be discussed. The work plan must be presented in the form of a Gantt chart or spreadsheet with accompanying notes if necessary. The research topic must be selected from within the student’s MSc pathway. The assessment is aligned with learning outcomes 1 to 4, which relate to understanding the nature of management knowledge and research, identifying and evaluating research strategies and designs, evaluating management research designs and methods, and understanding the ethical conduct of management research.

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A: Assessment Details
Module Title Management Research Methods
Assessment Type, Word Count & Weighting Management Research Project Proposal, 3000 words, 100% weighting

B: Learning Outcomes
1. To understand the nature of management knowledge and research through an appreciation of various research philosophical orientations
2. To identify and critically evaluate a range of research strategies and research designs
3. To understand and evaluate management research designs and methods for the chosen research project
4. To understand the ethical conduct of management research

C: Assessment Task
Assessment: (3,000 words; 100% weighting) a research proposal for the management research project. [L.O. 1-4]
Firstly, you are to identify a research area and then generate a specific research topic in that area or field. Secondly, develop a concise and focused research title. Thirdly, you are required to develop clear and focused objectives following a SMART (Specific, Measurable, Achievable, Relevant, and Timebound) approach. Prepare a 3,000-word research proposal document containing a brief introduction including background to the research, specific research question/s, aim/s, and objectives to the research, vital preliminary sources of literature review, a methodology section outlining a good understanding of the research approaches (e.g., research onion) and justification for the selected data collection techniques, ethical evaluation, and a Gantt Chart. A reference list following the APA 7th Ed referencing style which is available at:
Any relevant appendices should also be provided. A coherent structure must be provided throughout the research proposal.
Your research topic must be selected from within your MSc pathway.

D: Specific Criteria/Guidance

Research Proposal

The proposal requires you to identify your main research question, aim and objectives. You are also required to demonstrate initial engagement with the relevant existing literature and introduce your proposed methodology and plan of work.

Your research question/aim and objectives should be well focused and well-scoped.

The literature review is not a list of article summaries but should be structured under themes and headings. It serves several purposes, including:

• To outline what is already known about the topic, demonstrating that you have positioned your work in a broad body of literature and are aware of the main outcomes and ideas of relevance to your research
• To define the research problem that underpins your research question
• To illustrate some of the different theoretical and methodological approaches to your topic
• To help you develop a framework for your analysis
• To help you interpret your findings

The methodology should be described and justified, including a discussion of whether to use primary, secondary, or mixed methods. A reflection on your understanding of research terminologies such as qualitative, quantitative, inductive and deductive, positivist and interpretivist, and others, as well as a rationale for the methodology used for your research project.

The work plan should be presented as a Gantt Chart or Spreadsheet with accompanying notes if necessary.

E: Key Resources

The recommended core textbooks for this module are:

• Bell, E., Bryman, A., & Harley, B. (2019). Business research methods. Oxford, United Kingdom: Oxford University Press.
• Denzin, N. K., & Lincoln, Y. S. (2018). The Sage handbook of qualitative research. Thousand Oaks, CA: Sage.
• Gray, D. E. (2020) Doing Research in the Business World, 2nd Edition, SAGE
• Saunders, M., Lewis, P., & Thornhill, A. (2019). Research methods for business students. Harlow, United Kingdom: Pearson Education.

Additional Texts:

• Bell, J. (2014). Doing your research project: A guide for first-time researchers. (6th ed.). Milton Keynes, United Kingdom: Open University Press.
• Bell, J., & Waters, S. (2018). Doing your research project: a guide for first-time researchers. Maidenhead, United Kingdom: Open University Press.
• Denscombe, M. (2017). The good research guide: For small-scale social research projects. (6th ed.). London, United Kingdom: Open University Press.
• Easterby-Smith, M., Thorpe, R., & Jackson, P.R. (2018). Management research. (6th ed.). London, United Kingdom: Sage.
• Punch, K.F. (2013). Introduction to social research: Quantitative and qualitative approaches. (3rd ed.). London, United Kingdom: Sage.
• Robson, C.,& McKartan, K. (2015). Real world research: A resource for social scientists and practitioner-researchers. (4th ed.). Chichester, United Kingdom: John Wiley.
• Silverman, D. (Ed.). (2018). Doing qualitative research. (5th ed.). London, United Kingdom: Sage.

F: Submission Guidance
• Students should submit work before 12 noon on the deadline date via the appropriate ‘Turnitin submission’ link on the Moodle module page. Please check your email confirmation to ensure you have submitted it to the correct place.
• You must submit assessments in Microsoft Word format.
• The file must be not larger than 40MB.
• Your writing is expected to conform to Standard English in terms of spelling, syntax, and grammar.
• You must include your Assessment Number (J Number) in the header or footer.
• Include your word count on the front cover.
• Set up your page for A4 paper in portrait style.
• The font size must be a minimum of point 12 Calibri (or equivalent) for the body of the assessment.
• Line spacing in the body of the assessment must be 1.5 lines.
• Number the pages consecutively.
• You must submit your work with the following details written on the first page:
o Title of your work
o Module title and code
o Module Leader and Seminar Tutor (if relevant)
o Number of words
o Your student assessment number (J Number)

Student work that does not have this information on will not be identifiable after marking has taken place and risks being recorded as a non-submission.

Make sure the:

Introduction (25%): Crisp succinct title accurately summarises the essence of the research focus.
Main research question and aim
Importance feasibility of research, background and clear objectives
Crisp succinct title accurately summarises the essence of the research focus.
Excellent aim that provides a very clear and logical framework for delivery of the main project.
Topic feasible & original and objectives clearly stated

Literature Review (30%): Depth, breadth & relevance of reading and related analysis
Quality of the structure of the analysis in determining the research problem
Clarity of conceptual model or framework
Exceptional critical analysis of relevant literature showing substantial insight.
Authoritative argument with a clear logical progression leading to a highly original & valid research idea
An extremely complex conceptual model developed

Methodology (20%): Rationale and research paradigm.
Research population and sampling method.
Research specific methods and justification.
Methods of data analysis.
Ethical issues and research standards
Exceptional understanding and clear expression of research philosophy.
An erudite and, succinct justification of chosen methods that are entirely apt. Rationale for rejected methods clearly explained.
Means of data analysis will maximise insight into research topic.
Clear, mature and deep insight into ethical considerations and research standards.

Plan of Work (10%): Understanding of key deliverables and elements.
Quality of plan structure and organisation.
Practicality of plan.
Sharp focused understanding.
Outstanding, structure with effective use of written & graphic components.
Entirely deliverable. Provides a detailed ‘route map’ to final submission.

Written Expression (10%): Written expression, vocabulary and style
Grammar, spelling, punctuation and syntax
Exceptional clarity and coherence; highly sophisticated expression.
Near perfect spelling, punctuation and elegant syntax.

Referencing (5%): Accurate and appropriate application of the APA 7 referencing system for listing and citing sources.
All sources acknowledged.
Consistently, appropriately, authoritatively and meticulously listed/cited.
An outstanding list of references that is authoritative, current and original.

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Assessment Answer Guide, Writing Help, Study Notes.
Sample Topic: Performance Management in Maritime Port Operations: An Overview of the Literature and its Implications for Employee Performance
Performance management is an essential aspect of any organization that seeks to achieve its goals and objectives effectively. It involves the process of assessing, evaluating, and developing the performance of employees with the aim of improving productivity and ensuring the success of the organization. In the maritime port operations sector, performance management is crucial for ensuring the smooth running of operations, enhancing safety and security, and ensuring customer satisfaction. This paper provides an overview of the literature on performance management in maritime port operations and its implications for employee performance.

Performance Management in Maritime Port Operations

Maritime port operations involve the handling of goods, vessels, and passengers in ports. The smooth running of port operations is essential for the growth and success of the maritime industry. In recent years, there has been an increased emphasis on the importance of performance management in maritime port operations. The International Maritime Organization (IMO) has developed guidelines for the implementation of a safety management system in ports. The guidelines emphasize the importance of performance management in ensuring safety and security in port operations.

Performance management in maritime port operations involves the use of performance indicators to measure and evaluate the performance of employees. The performance indicators used in maritime port operations include vessel turnaround time, berth occupancy time, cargo handling time, and container throughput. These indicators are used to measure the efficiency and effectiveness of port operations. The use of performance indicators is essential for identifying areas of improvement and developing strategies for enhancing performance.

Implications for Employee Performance

Performance management in maritime port operations has significant implications for employee performance. Effective performance management can motivate employees, enhance their skills and knowledge, and improve their job satisfaction. On the other hand, poor performance management can lead to demotivation, reduced productivity, and high turnover rates.

Motivation

Motivation is a crucial aspect of employee performance. Motivated employees are more productive and committed to their work. Effective performance management can enhance employee motivation by providing feedback on their performance, setting clear goals and objectives, and recognizing their achievements. In the maritime port operations sector, the use of performance indicators can provide employees with a clear understanding of their roles and responsibilities. This can enhance their motivation and commitment to achieving the objectives of the organization.

Skills and Knowledge

Performance management can also enhance the skills and knowledge of employees. The use of performance indicators can identify areas of weakness and provide opportunities for training and development. In the maritime port operations sector, the use of technology has increased the need for employees to possess technical skills. Effective performance management can provide employees with the necessary training and support to enhance their skills and knowledge.

Job Satisfaction

Job satisfaction is a critical factor in employee performance. Satisfied employees are more committed and productive in their work. Effective performance management can enhance job satisfaction by providing employees with feedback on their performance, recognizing their achievements, and providing opportunities for career development. In the maritime port operations sector, job satisfaction can be enhanced by providing employees with a safe and healthy working environment, fair remuneration, and opportunities for career advancement.

Conclusion

Performance management is an essential aspect of the maritime port operations sector. It involves the use of performance indicators to measure and evaluate the performance of employees with the aim of improving productivity and ensuring the success of the organization. Effective performance management can enhance employee motivation, skills and knowledge, and job satisfaction. On the other hand, poor performance management can lead to demotivation, reduced productivity, and high turnover rates. Therefore, it is crucial for organizations in the maritime port operations sector to implement effective performance management systems that promote employee engagement, development, and satisfaction.

Bibliography
Bhatnagar, J., & Gupta, V. (2018). An integrated framework for maritime port performance measurement. Benchmarking: An International Journal, 25(4), 1114-1137.

Han, B., & Liu, Y. (2020). Performance measurement and evaluation of container terminals in maritime ports: a review. Maritime Business Review, 5(2), 189-208.

Golias, M. M., & Tatsiopoulos, I. P. (2017). Performance measurement in maritime ports: a review. Maritime Economics & Logistics, 19(3), 399-424.

Yang, J., Zhang, J., & Meng, Q. (2019). Exploring the impact of organizational culture on port performance: A fuzzy-set qualitative comparative analysis. Transportation Research Part A: Policy and Practice, 124, 39-53.

Lin, C. Y., Lu, C. S., & Tseng, Y. L. (2015). The influence of transformational leadership on employee turnover intention: maritime industry in Taiwan. Maritime Policy & Management, 42(3), 277-292.

Lee, S., Lee, H., & Kim, C. (2018). Effect of environmental management on employee performance: Focused on moderating effect of psychological ownership. Journal of Cleaner Production, 184, 104-113.

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