Posted: September 7th, 2024

Curriculum Design

Curriculum Design
Course Description
The proposed course is communication among nurses. The course will involve 11 modules that the students will cover over 11 weeks. Students learning the communication course will not require any prior knowledge of communication. The role of communication is to enhance personal relationships with other healthcare workers and patients. Effective communication can eliminate the errors, misunderstandings, and barriers that undermine the quality exchange of information. Developing trust through empathy can help nurses create a conducive environment for timely and quality care. Nurses should learn to share information or communicate using both verbal and non-verbal communication. While the healthcare environment is growing rapidly, healthcare organizations are embracing technologies that require advanced communication skills.
Students are responsible for developing a personal development plan to identify their current status in terms of knowledge and communication skills. The personal approach will help the learners to grow their communication skills. Students will take personal assessment tasks to improve their competence in communication.
Module 1 – Introduction to Effective Communication
Features of effective communication
Role of communication in nursing
Elements of effective communication
Communication in the 21st Century healthcare system
Ethics of communication
Case Studies
Module 2 – Core Components of Effective Communication
Components of communication
Verbal and written communication
Role of tone
Non-verbal communication
Communication and feedback
Module 3 – Effective Verbal Communication
Effective communication
Words to avoid
Selection of words
Misinterpretation and how to overcome it
Constructive feedback
Module 4 – Role of Tone in Communication
Introduction to selection of tone
Role of rising and falling intonation
How to communicate to patients
How to communicate to colleagues
Module 5 – Role of Non-verbal Communication
Elements of non-verbal communication
Do’s and Don’ts
Interpretation of body language
Recommendations of body posture in workplaces
Application of non-verbal communication in nursing
Module 6 – Role of Listening
Active listening in nursing
Listening and empathy
Effective listening
Listening and feedback
Module 7 – Probing and Acknowledgment
Questioning skills
Acknowledgement
Probing skills
Building a rapport
Module 8 – Assertive Communication
Types of communication
Cross-cultural communication
Assertive communication
Module 9 – Personal Development Plan
Design a personal development plan
Revise the personal development plan
Module 10 – Communications Technology
Modern communication technologies
Benefits of the technologies
Challenges of the technology
Module 11 – Barriers to Communication
Physical barriers
Psychological barriers
How to overcome the barriers
Learning Outcomes
The learning outcomes are the skills and knowledge the students should acquire at the end of the course. One of the learning outcomes of communication is to demonstrate critical and innovative thinking. Another outcome is to learn oral, written, verbal, and visual communication. The focus is to ensure students learn how to share information with other healthcare workers and communicate with patients. Students should learn how to communicate in the healthcare system in the 21st Century. The purpose is to ensure students learn how to use complex systems to share information.
Students will learn the selection of words in verbal and written communication. The selection is based on the intended message and the risk of misinterpretation. Learners should understand the risks of misunderstanding and how it can trigger medical errors.
The learning should comprise the ability to provide constructive feedback. Nurses provide feedback to other nurses or physicians. Feedback can impact the quality of care since it affects the ability to build rapport. Developing trust through empathy can help nurses create a conducive environment for timely and quality care.
Communication involves verbal and non-verbal communication. Student nurses should learn the skills of facial expressions while communicating with nurses. Students should learn how to develop friendly facial expressions while communicating with nurses. Nurses should not scare the patients when they learn about their medical condition.
Learning should help the students to understand the ethical and legal implications. The information the nurses acquire from the patients should remain confidential. Maintaining confidentiality will help the learners to stick to the legal and ethical issues in communication.

The rationale for the Course
Healthcare workers should engage with various professionals in the healthcare system to achieve quality outcomes. Communication is essential since it determines patient outcomes and collaboration. The communication course is important in the healthcare program. Communication affects the level of coordination to share roles, describe patient’s conditions, and share notes.
Nurses have a responsibility to demonstrate quality communication skills. Establishing a healthy relationship with the patients is essential to foster trust and quality relationships. For example, nurses should establish trust, courtesy, sincerity, and kindness. Learning communication skills helps the nurses to acquire quality information from the patients. One of the nursing goals is to establish individualized care and establish a healthy relationship with the family members.
Nurses should learn communication channels they should utilize to deliver information to the patients, family members, and other healthcare workers. The healthcare environment is an improvement with the advent of complex technologies. For example, physicians, nurses, and pharmacists have to collaborate to prescribe accurate medication. Nurses have a responsibility to maintain healthy, timely, and accurate communication to avoid medical errors. Studies show that lack of communication can increase the risk of medical errors.
The rationale is to meet a healthcare worker from one healthcare organization to talk about communication in the healthcare environment. The professional will share real examples of communication, how to improve it, common barriers, technologies, and how to develop continuous improvement.
Evaluation of Outcomes
The course evaluation will comprise different strategies to ensure the successful acquisition of communication skills in nursing. One of the evaluation methods is class participation. Learners’ participation in class will comprise 10 percent of the entire grading. Students’ participation will help them to learn communication skills and ask questions. The second method will be weekly tests on various modules. The grading will comprise 30 percent of the grading. Weekly tests will comprise class discussions and essays. The learning will use a standard rubric. Students will form groups of at least four to six people. The groups will enable the students to form discussion groups. The discussion groups will accomplish a project in cumulative steps. Each group will select a topic but seek approval from the professor.
The evaluation will comprise two major tests, including the midterm exam and the end-of-term exam. The midterm exam will comprise 50 multiple choice questions on different modules. The main exam will cover all the modules.
Practical tests will be used to evaluate the ability to communicate in a real healthcare environment. It will assess the general ability of the students to communicate. Students will formulate examples of real patients and healthcare workers. Communication will help the students to apply the lessons acquired throughout the modules. The practical tests will comprise 5 percent of the grading. The grading will be according to the university standards.

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